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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackson Wolf

October 15, 2026

5  out of  5
rating by Jackson Wolf
"Great service and able to help at any moment"
We responded:
"Thank you so much for the great review! We're glad we could help with your life, auto, and renters insurance needs. Our team takes pride in being easy to reach and available when you need us. We appreciate you trusting our State Farm office here in Muskegon with your insurance needs!
-Colton"
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Brenden Gager

October 7, 2026

5  out of  5
rating by Brenden Gager
"Very awesome customer service. Patrick helped me get a great deal for what I needed."
We responded:
"Thank you so much for the great review! We’re glad Patrick was able to provide awesome customer service and help you find vehicle insurance that fit your needs at a reasonable price. We appreciate you choosing our State Farm office here in Muskegon!
-Colton"
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pamela sackitt

October 2, 2026

5  out of  5
rating by pamela sackitt
"They listen and explained each policy type that a previous agent didn't."
We responded:
"Thank you so much for the great review! We’re glad our team could take the time to listen, explain your coverage options, and make the process easy. We truly appreciate you trusting our Muskegon State Farm office with your vehicle insurance needs!
-Colton"
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Chris Hardy

October 1, 2026

5  out of  5
rating by Chris Hardy
"Safe location. Nice people people"
We responded:
"Thank you so much!
-Colton"
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bryce austin

October 1, 2026

5  out of  5
rating by bryce austin
"Awesome sevice helped me out in seconds"
We responded:
"Thank you for the 5-star review! We’re glad we could help you quickly and make your vehicle insurance experience simple and easy. We appreciate you choosing our State Farm office in Muskegon for your insurance needs!
-Colton"
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Logan Neal

October 1, 2026

5  out of  5
rating by Logan Neal
"I would like to give a thank you to coltan at State Farm for helping through getting car insurance he is very helpful and patient with me and took his time"
We responded:
"Thank you so much for the kind words and 5-star review! I’m glad I could help you through the process and take the time to answer your questions. We truly appreciate you choosing our State Farm office in Muskegon for your car insurance!
-Colton"
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Candy McKinnon

September 24, 2026

5  out of  5
rating by Candy McKinnon
"Very helpful,"
We responded:
"Thank you so much for the 5-star review! We’re glad we could make getting your vehicle and renters insurance quick and easy. We really appreciate you choosing our office and trusting our Muskegon team with your insurance needs!
-Colton"
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Anyanna Thorton

September 15, 2026

5  out of  5
rating by Anyanna Thorton
"I had a great experience with this company.
My previous carrier was charging close to 2 times what I am currently paying and I have added home coverage and more coverage for my vehicle with State Farm. I would definitely recommend getting your quote today!"
We responded:
"Thank you so much for the great review! We’re really glad we were able to help you save money while also adding more coverage for your home and vehicle. It means a lot to us that you’d recommend our office to others. We truly appreciate you trusting our team with your insurance needs and look forward to taking care of you for years to come!
-Colton"
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Jared Vandenheuvel

September 10, 2026

5  out of  5
rating by Jared Vandenheuvel
"Patrick McLouth is awesome! This guy goes above and beyond to help you understand and comprehend what's offered and expected. You can tell he is passionate about helping others!"
We responded:
"Thank you so much for the great review! We’re thrilled to hear that Patrick went above and beyond to make sure you understood your coverage and options. He truly cares about helping people, and we’re lucky to have him on our team. We really appreciate you trusting our office with your insurance needs and look forward to continuing to take care of you!
-Colton"
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Brett McPheron

September 10, 2026

5  out of  5
rating by Brett McPheron
"Colton was very informative on the correct policy I needed, at a very reasonable rate. I sincerely appreciate the business with him and getting me the right coverage for my vehicles!"
We responded:
"Thank you so much for the great review! I’m glad I could help you find the right coverage for your vehicles at a rate that worked for you. I truly appreciate you trusting me with your insurance needs and look forward to being here whenever you need us!
-Colton"
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Tinishia Brown

August 28, 2026

5  out of  5
rating by Tinishia Brown
"Colton is very personable and fair. Give him a call if you’re looking for an insurance agent."
We responded:
"Thank you so much for the kind words and recommendation! I really appreciate you taking the time to leave a review. It means a lot to have your trust, and I’m always happy to help with your insurance needs!
-Colton"
Profile photo of Hunter Camp

Hunter Camp

August 20, 2026

5  out of  5
rating by Hunter Camp
"I went to go get my own insurance when I was 30 for the first time, after getting off of my family insurance, and I was worried I'd have terribly high rates, but Patrick Mclouth completely took care of me and got me an insurance plan that worked for me perfectly. I've waited over a year to post this review, and he's done nothing but deliver and take care of me every step out of the way. He's good at communicating and explaining everything, and making corrections to the plans quickly. I'd leave 10 stars if I could, because I feel like 5 is just not enough for this guy. If you're looking for a insurance agent you can trust, ask for Patrick Mclouth."
We responded:
"Thank you so much for the incredible review! It truly means a lot to hear that Patrick has been able to make your transition to having your own insurance a smooth and positive experience. We know insurance can feel overwhelming, especially when you're navigating it on your own for the first time, so we're glad Patrick has been there to explain your options, answer your questions, and make sure your coverage continues to fit your needs.

We especially appreciate that you waited over a year to share your experience—it makes your kind words and those “10 stars” mean even more! Thank you for trusting Patrick and our office with your insurance needs. We look forward to continuing to take great care of you for many years to come!
-Colton"
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Carrie Schuur

August 11, 2026

5  out of  5
rating by Carrie Schuur
"My agent was amazing, explained everything very well and detailed. Very sweet and professional."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our agency and that your agent was able to provide clear, detailed explanations while making you feel comfortable. Providing excellent service with a personal touch is very important to us. We appreciate your trust in us for your life, vehicle, and renter’s insurance needs and look forward to continuing to serve you!
-Colton"
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Rachel Italia

July 30, 2026

5  out of  5
rating by Rachel Italia
"Always very friendly and very helpful whether we call or go into the office they take care of all of our insurance needs and we love it !"
We responded:
"Thank you so much for your kind words! We truly appreciate your trust in our team. It’s always a pleasure helping with your insurance needs, whether over the phone or in the office. We’re grateful to have you as part of our State Farm family!
-Colton"
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Thomas Woodward

July 28, 2026

5  out of  5
rating by Thomas Woodward
"Fast and professional. Pat was super friendly and got us taken care of right away"
We responded:
"Hi Tom, thank you for the wonderful review! We’re so glad you felt comfortable and that Pat was able to help you quickly and professionally. At State Farm, we’re always here to make sure you’re taken care of—especially when you need it most. Thanks again for choosing us for your vehicle insurance!
-Colton"
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Vintin Cox

July 23, 2026

5  out of  5
rating by Vintin Cox
"Really fast turn around, gave me exactly what I had asked for at a decent price, very friendly and customer orientated."
We responded:
"Hi there—thank you so much for your review! We’re glad you felt the pricing was reasonable and that we could provide exactly what you asked for with a quick turnaround. Our team truly appreciates your kind words about being friendly and customer-focused.

If you ever need anything with your property or vehicle insurance, we’re here to help!
-Colton"
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SL1MDADDY

July 22, 2026

5  out of  5
rating by SL1MDADDY
"Very helpful and quick with the details. Did not have to spend two hours on the phone with them which was awesome."
We responded:
"Thank you for the wonderful review! We’re so glad we could help you quickly with all the details and get you a great price—without making you spend hours on the phone. We truly appreciate your trust and are happy to assist with your vehicle and renters insurance whenever you need us.
-Colton"
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Amy Tucker

July 13, 2026

5  out of  5
rating by Amy Tucker
"Everyone is always so helpful, kind and courteous. Always quick to respond and help in anyway that’s necessary."
We responded:
"Thank you for your review! We’re so glad you found the pricing great and that our team has been helpful, kind, and courteous. We truly appreciate you trusting us with your vehicle insurance, and we’re always here to help whenever you need anything.
-Colton"
Profile photo of Marissa Wilcox

Marissa Wilcox

July 8, 2026

5  out of  5
rating by Marissa Wilcox
"Pat has great customer service"
We responded:
"Thanks for the great review! We’re glad you found our pricing reasonable and that Pat provided excellent customer service. We truly appreciate you choosing us for your vehicle insurance—if you ever need anything, we’re here to help.
-Colton"
Profile photo of Cheap,Cheap And Cheaper

Cheap,Cheap And Cheaper

July 7, 2026

5  out of  5
rating by Cheap,Cheap And Cheaper
"They are so awesome and helpful. Highly recommended ❤️"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you found our prices great and that our team was helpful. We truly appreciate your recommendation.

If you ever need anything else with your vehicle insurance or renter’s insurance, we’re always here to help.
-Colton"
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Antonio Gaskin

July 7, 2026

5  out of  5
rating by Antonio Gaskin
"Quick and easy service and great prices/rates!"
We responded:
"Thank you for the wonderful review! We’re glad you had a quick and easy experience and that you’re happy with the great prices/rates. We truly appreciate your business—please don’t hesitate to reach out anytime you need help.
-Colton"
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John Borucki

July 2, 2026

5  out of  5
rating by John Borucki
"Quick response times and excellent customer service. State Farm for life!"
We responded:
"Thank you for your kind words! We’re proud to provide excellent customer service and fast response times. We appreciate your trust in State Farm and look forward to helping you with your vehicle insurance anytime you need it.
-Colton"
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Ryley Sypher

July 2, 2026

5  out of  5
rating by Ryley Sypher
"Was very transparent and was willing to answer all my questions. Didn’t push for adding things I didn’t want or need"
We responded:
"Thank you so much for your kind words! We're glad to hear you appreciated our transparency and that we could provide the information you needed without any pressure. At our State Farm agency, we always aim to put your needs first and ensure you feel comfortable with your choices. If you have any more questions or need assistance in the future, don’t hesitate to reach out!
-Colton"
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Karen Dinter

June 18, 2026

5  out of  5
rating by Karen Dinter
"Super helpful finding all the discounts possible for my premium. I've had to call many times for all of my "mishaps" and they are so patient and helpful everytime!"
We responded:
"Thank you for your positive feedback! We're glad we could help you find all the available discounts and provide a reasonable price for your premium. If you ever have any questions or need further assistance, don’t hesitate to reach out!
-Colton"
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Robert Larsen

June 18, 2026

5  out of  5
rating by Robert Larsen
"Colton has great attention to details and helped me ensure that I have the proper coverage for my new home at a very competitive price. Thanks, Colton!"
We responded:
"Thank you so much for the wonderful review! We’re glad we were able to pay great attention to the details and help you get the right coverage for your new home at a competitive price. Welcome to your new place—and we truly appreciate your trust in State Farm.
-Colton"